Privacy policy

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General Privacy Notice

This Privacy Notice applies to any Bitox Capital Ltd website (including alphateca.com, hereinafter – the Website), application, service, or tool (collectively "Services") where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices.

Bitox Capital Ltd. may amend this Privacy Notice at any time by posting the amended version on this site including the effective date of the amended version. We will announce any material changes to this privacy notice via email.

In the present Privacy Policy are applied the terms defined in the User Agreement (http://alphateca.com/docs/terms_of_use).

The Personal data we collect

We collect personal information from you and any devices (including mobile devices) you use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account, participate in a community board discussion chat, or when you otherwise correspond with us.

Some of this personal information, such as a way to identify you, is necessary to enter into our User Agreement. The provision of all other personal information is voluntary, but may be necessary in order to use our Website's Services.

We may also collect personal information from other sources, as described below.

Personal information you give us when you use our Services or register for an account with us

Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us

Bidding, buying, or selling information you provide during a transaction, or other transaction-based content that you generate or that is connected to your account as a result of a transaction you are involved in

Other content that you generate, or that is connected to your account (such as adding items to your basket, adding items to your Watch List, creating collections, and following other collections and sellers)

Financial information (such as credit card or bank account numbers) in connection with a transaction

Postage, billing and other information used to purchase or send an item, as well as, where postal services are provided through one of our programs, information required to clear customs (such as Tax ID or other identification numbers) and relevant postage information (such as tracking numbers and tracking updates)

In some instances, when you use our Services, you may provide age, gender, interests and favorites

You may also provide us other information through a web form, by updating or adding information to your account, through your participation in community discussions, member-to-member communications, chats, dispute resolution, or when you otherwise communicate with us regarding our Services

Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected

Personal information we collect automatically when you use our Services or register for an account with us

We collect information about your interaction with our Services, your advertising preferences, and your communications with us. This is information we receive from devices (including mobile devices) you use when you access our Services. This information could include the following: Device ID or unique identifier, device type, ID for advertising, and unique device token

Location information, including location information from your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device's settings menu

Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information

Personal information we collect using cookies and similar technologies

We use cookies and similar technologies to collect information about the pages you view, the links you click, and other actions you take when using our Services, within our advertising or email content

Personal information collected from other sources

We supplement the personal information we collect directly with information collected from third parties and add it to your account information. For example, we collect and use demographic and other information that is publically available in an applicable jurisdiction, additional contact information, credit check information, and information from credit bureaus, as allowed by applicable national laws

Social Media: We allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automatic access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or have clicked on, etc.). If you provide us with access to any site with video content, then you agree that we can share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw authorization or connection to the social media site. You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to the personal information retained by the respective social media site about you. By associating an account managed by a social media site with your account and authorizing us to have access to this information, you agree that we can collect, use and retain the information provided by these social media sites in accordance with this privacy notice. We may also use plug-ins or other technologies from various social media sites. If you click on a link provided via a social media plug in, you are voluntarily establishing a connection with that respective social media site

If you give us personal information about someone else, you must do so only with that person’s authorization. You should inform them how we collect, use, disclose, and retain their personal information according to our privacy notice

We use the personal information we collect from you for a range of different business purposes and according to different legal bases of processing. The following is a summary of how and according to which legal bases we use your personal information.

We use your personal information to fulfill a contract with you and provide you with our Services, to comply with our legal obligation, protect your vital interest, or as may be required for the public good. This includes:

To provide payment processing and account management, operate, measure and improve our Services, keep our Services safe, secure and operational, and customize site content that includes items and services that you may like in response to actions that you take

To contact you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed or as otherwise necessary to provide you customer service

To provide other services requested by you as described when we collect the information

We use general location information to provide you with location based services (such as advertising, search results, and other personalized content)

To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities

With your consent, we may use your personal information to:

Provide you with marketing via telephone calls, email, SMS or text

Provide you with marketing from third parties

Customize third party advertising you might see on third party websites

Use your precise geo-location to provide location based services

Use your sensitive personal information to facilitate transactions in certain categories

You have the right to withdraw your consent at any time.

We may use technologies considered automated decision making or profiling. We will not make automated-decisions about you that would significantly affect you, unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are required by law to use such technology.

Control over your personal data

Communication preferences

You can control your email communication preferences in the Communication Preference section within your profile. There, you can also control your member-to-member communications preferences setting and choose which newsletters and promotions you want to receive.

Marketing

If you do not wish to receive marketing communications from us, you can unsubscribe via the link in an email you received, change your Communication Preferences within your profile, indicate your communication preferences using the method described within the direct communication from us or contact us as described in the Contact Us section below. Keep in mind, we do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your consent.

Advertising

If you do not wish to participate in our advertising personalization programs, you can opt-out by following the directions provided within the applicable advertisement. The effect of an opt-out will be to stop personalized advertising, but it will still allow the collection of personal information as otherwise described in this privacy notice. We do not allow third parties to track or collect your personal information on our sites for their own advertising purposes, without your consent.

Staying Signed in

When you sign in to your account on our Services, we give you the option to stay signed in to your account for certain amount of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorization.

If you attempt to change your password, User ID, update any other account information or attempt other account activity beyond those listed above, you may be required to enter your password.

You can typically end your signed in session by either signing out and/or clearing your cookies. If you have certain browser privacy settings enabled, simply closing your browser may also end your signed in session. If you are using a public or shared computer, you should sign out and/or clear your cookies when you are done using our Services to protect your account and your personal information.

Access, correction, and deletion of your personal information

You can see, review and change most of your personal information by signing in to your account. Please, update your personal information immediately if it changes or is inaccurate.

We will honor any statutory right you might have to access, modify or erase your personal information. To request access and to find out whether any fees may apply, if permitted by applicable national laws, please contact us. Where you have a statutory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws.

If you request that we stop processing some or all of your personal information or you withdraw (where applicable) your consent for our use or disclosure of your personal information for purposes set out in this privacy notice, we might not be able to provide you all of the Services and customer support offered to our users and authorized under this privacy notice and our User Agreement.

Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws.

How may we disclose your personal information

We may disclose your personal information to the following parties for the following purposes:

Service Providers and financial institutions partners as follows:

Third party service providers who help us to provide our Services, payment processing services, assist us in providing customize advertising, to assist us with the prevention, detection, mitigation, and investigation of potentially illegal acts, violations of our User Agreement, fraud and/or security breaches, bill collection, affiliate and rewards programs, co-branded credit cards and other business operations

Third party financial institutions with whom we partner to offer financial products to you, for them to provide joint content and services (such as, registration, transactions and customer support). These third party financial institution partners will use your personal information to send you marketing communications only if you have requested their services

Third party shipping providers with whom we share delivery address, contact information and shipment tracking information for the purposes of facilitating the delivery of items purchased and other delivery related communications

Third party providers of websites, applications, services and tools that we cooperate with so that they can publish or advertise your listings and their content on their websites or in their applications, services and tools. If we transfer personal information along with the content of your listings to third party providers, this will be solely on the basis of an agreement limiting use by the third party provider of such personal information to processing necessary to fulfil their contract with us and obligating the third party provider to take security measures with regard to such data. Third party providers are not permitted to sell, lease or in any other way transfer the personal information included in your listings to third parties

Law enforcement, legal proceedings, and as authorized by law:

To comply with our legal requirements, enforce our User Agreement, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property or safety

To law enforcement or governmental agencies, or authorized third-parties, in response to a verified request or legal process relating to a criminal investigation or alleged or suspected illegal activity or any other activity that exposes us, you, or any other of our users to legal liability. We will only disclose information we deem relevant to the investigation or inquiry, such as name, city, state, postcode, telephone number, email address, User ID history, IP address, fraud complaints, bidding and listing history

To credit agencies or bureaus as authorized by applicable national laws (e.g. information on late or missed payments or other defaults on your account that may be reflected in your credit report or file)

To third parties involved in a legal proceeding, if they provide us with a subpoena, court order or substantially similar legal basis, or we otherwise believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity

Other Website users as authorized by you or your use of our Services:

When transacting with another user, the other user may request that we provide him/her with information about you necessary to complete the transaction, such as your name, account ID, email address, contact details, shipping and billing address, or other information from you needed to promote the reliability and security of the transaction

If a transaction fails, is put on hold, or is later invalidated, we may also provide the other user with details of the unsuccessful transaction

The other user receiving your information should only use it for purposes related to the transaction. Unless you have consented to receive marketing from them, they should not contact you for marketing purposes

Contacting users with unwanted or threatening messages is a violation of our User Agreement

Change of ownership

If we are subject to a merger or acquisition with/by another company, we may share information with them in accordance with our global privacy standards. Should such an event occur, we will require that the new combined entity follow this privacy notice with respect to your personal information. If we intend to handle your personal information for any purposes not covered in this privacy notice, you will receive prior notification of the processing of your personal information for the new purposes.

Data retention period

How long we retain personal information can vary significantly based on context of the Services we provide and on our legal obligations. The following factors typically influence retention periods:

How long is the personal information needed to provide our Services? This includes such things as maintaining and improving the performance of our products, keeping our systems secure, and maintaining appropriate business and financial records. This is the general rule that establishes the baseline for most of our data retention periods

Is the personal information sensitive? If so, a shortened retention time is generally appropriate

Have you provided consent for a longer retention period? If so, we will retain data in accordance with your consent

Are we subject to a legal, contractual, or similar obligation to retain your personal information? Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or personal information retained for the purposes of litigation

After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.

Data Controller

The company you are contracting with is your data controller, and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with our global privacy standards, this privacy notice, as well as any applicable national laws.

Your data controller may transfer data to others, as described in this Privacy Notice.

We may process and retain your personal information on our servers everywhere in the world where our data centers are located.

Where we have a legal obligation to do so, we have appointed data protection officers (DPOs) to be responsible for the privacy program at each of the respective data controllers. You can contact any of our DPOs via the contacts information detailed below in this Privacy Notice.

When you share your personal information on our Website or applications – what happens?

Other users have access to the information you share on the Website. For example, other users can see your bids, purchases, items for sale, your collections, the sellers and collections you follow, storefronts, feedback, ratings, product reviews and associated comments. Other users can also see any information you chose to share in your profile or your collections.

When you use our Services, your public user ID may be displayed and available to the public and associated with all of your public Website activity. Notices sent to other users about suspicious activity and notice violations on our sites may refer to your public user ID and specific items. If you associate your name with your user ID, the people to whom you have revealed your name may then be able to identify your Website activities.

To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information as necessary to facilitate your transactions and collect payments. However, when users are involved in a transaction, they have access to each other's name, user ID, email address and other contact and shipping information.

Your responsibilities over transactional information you receive through the Website

When you transact with another user, we enable you to obtain or we may provide you with the personal information of the other user (such as their name, account ID, email address, contact details, shipping and billing address) to complete the transaction. Independent from us, you are the controller of such data and we encourage you to inform the other user about your privacy practices and respect their privacy. In all cases, you must comply with the applicable privacy laws, and must give the other user a chance to remove them from your database and them a chance to review what information you have collected about them.

You may use the personal information that you have access to only for the Website transaction-related purposes, or for other services offered through Website ( shipping, fraud complaints, and member-to-member communications), and for purposes expressly consented by the user to whom the information relates. Using personal information of other users that you have access to for any other purpose constitutes a violation of our User Agreement.

Unwanted or threatening email

We do not tolerate abuse of our Services. You do not have permission to add other users to your mailing list (email or postal), call, or send him/her text messages for commercial purposes, even if this user purchased something from you, unless the user has given his/her explicit consent. Sending unwanted or threatening email and text messages is against our User Agreement. To report our Website-related spam or spoof emails please forward the email to spam@alphateca.com.

Communication tools

We may scan messages automatically and check for spam, viruses, phishing and other malicious activity, illegal or prohibited content or violations of our User Agreement, this privacy notice or our other policies.

Children's Privacy

Our websites are general audience websites and not intended for children. We do not knowingly collect personal information from users deemed to be children under their respective national laws.

Third Party Privacy Practices

This privacy notice addresses only our use and handling of personal information we collect from you in connection with providing you our Services. If you disclose your information to a third party, or visit a third party website via a link from our Services, their privacy notices and practices will apply to any personal information you provide to them or they collect from you.

We cannot guarantee the privacy or security of your personal information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your personal information. This is true even where the third parties to whom you disclose personal information are bidders, buyers or sellers on our site.

Cookies and similar technologies

When you visit or interact with our sites, services, applications, tools or messaging, we or our authorized service providers may use cookies and other similar technologies for storing information to help provide you with a better, faster, and safer experience, and for advertising purposes.

Our cookies and similar technologies have different functions. They are either necessary for the functioning of our services, help us improve our performance, give you extra functionalities, or help us to serve you relevant and targeted ads. We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session) and cookies and similar technologies that remain on your device for a longer period (persistent). You are free to block, delete, or disable these technologies if your device allows this. You can manage your cookies and your cookie preferences in your browser or device settings.

Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:

Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session

Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites

First-party cookies are set by the site you are visiting

Third-party cookies are set by a third party site separate from the site you are visiting

Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.

Your choice and our use of cookies and similar technologies

We offer certain site features, services, applications, and tools that are available only through the use of these technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. You may also be required to re-enter your password more frequently during your browsing session. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings.

List of currently appointed Data Protection Officers

dpo@alphateca.com - Andrey Sharkov

Application 1:

List of services provided services.

VIP-status is a service provided by the Company to the Seller on a reimbursable basis, copying the Seller's item and placing the received copy in a special block on the first page with relevant VIP items.

Raising in the TOP - service provided by the Company to the Seller on a reimbursable basis, providing a rise of the Seller’s item in the search result, moving it to the top of all items in category, with the exception of the items that were promoted with raising to the TOP and VIP.

Highlight is a service provided by the Company to the Seller on a reimbursable basis, providing a special graphic allocation to the Seller's Item, different from others that are not upgraded by the highlight service.

Hold - A service provided by the Company to the Seller on a reimbursable basis for the automatic receiving and freezing the transaction on the part of the Buyer, in order to transfer the payment further, from the Buyer to the Seller when the Seller performs the obligations of the deal in full or to cancel the transfer on the part of the Buyer if Seller did not satisfy the condition of the deal. The counterparty of the Company for the hold service is the Seller.

Cross-posting service provided by the Company to the Seller on a reimbursable basis for automatic creation of the Social Media post with user’s item overview on additional advertising platforms.

Store is a service provided by the Company to the Seller on a reimbursable basis, providing the Seller with the opportunity to create a personalized design of the groups of goods placed by the Seller, to receive extended statistics of the interaction of Buyers with this Seller, statistics of the categories in which the seller works, and also allows to place a certain amount of items according to the chosen store type.

Disabling the Ads is a service provided on a reimbursable basis by the Company to the Seller using the Service Mode of the Store, which guarantees the disabling of all information of an advertising nature from other users in Seller’s items. The exception is information, including advertising, originating from the Company.

Deactivation of a block with similar items on Sellers items is a service provided on a reimbursable basis by the Company to the Seller using the Service Mode of the Store, which disables the "Similar items" block on the web page with the Seller's Item.

Advertising - a service provided by the Company to third parties, that are Users of the Site or not. Advertising is available on a fee-based basis, providing with the opportunity to place advertising elements on the pages of the Site.

Exchange service - a service provided by a third party to the User. It provides a mutual exchange between parties on agreed terms, with material goods, including money, digital assets, demand rights and other property. The service is provided by a third person who is not dependent on the Company, on terms determined by the Service's organizer and the Service's user. The Company is not an adviser or guarantor in respect of the person providing this service. The Company recommends Users to familiarize themselves in detail with the conditions for providing the Service, the reputation and other characteristics of the person providing the Service, as well as similar information about similar services of other persons. At the same time, the Company recommends the user to act with integrity and exercise due diligence in concluding, changing, executing and terminating deals with a third party. The company does not have the ability to monitor the serviceability of the service and is not liable for damages caused by its work.

List of services provided services.

VIP-status is a service provided by the Company to the Seller on a reimbursable basis, copying the Seller's item and placing the received copy in a special block on the first page with relevant VIP items.

Raising in the TOP - service provided by the Company to the Seller on a reimbursable basis, providing a rise of the Seller’s item in the search result, moving it to the top of all items in category, with the exception of the items that were promoted with raising to the TOP and VIP.

Highlight is a service provided by the Company to the Seller on a reimbursable basis, providing a special graphic allocation to the Seller's Item, different from others that are not upgraded by the highlight service.

Hold - A service provided by the Company to the Seller on a reimbursable basis for the automatic receiving and freezing the transaction on the part of the Buyer, in order to transfer the payment further, from the Buyer to the Seller when the Seller performs the obligations of the deal in full or to cancel the transfer on the part of the Buyer if Seller did not satisfy the condition of the deal. The counterparty of the Company for the hold service is the Seller.

Cross-posting service provided by the Company to the Seller on a reimbursable basis for automatic creation of the Social Media post with user’s item overview on additional advertising platforms.

Store is a service provided by the Company to the Seller on a reimbursable basis, providing the Seller with the opportunity to create a personalized design of the groups of goods placed by the Seller, to receive extended statistics of the interaction of Buyers with this Seller, statistics of the categories in which the seller works, and also allows to place a certain amount of items according to the chosen store type.

Disabling the Ads is a service provided on a reimbursable basis by the Company to the Seller using the Service Mode of the Store, which guarantees the disabling of all information of an advertising nature from other users in Seller’s items. The exception is information, including advertising, originating from the Company.

Deactivation of a block with similar items on Sellers items is a service provided on a reimbursable basis by the Company to the Seller using the Service Mode of the Store, which disables the "Similar items" block on the web page with the Seller's Item.

Advertising - a service provided by the Company to third parties, that are Users of the Site or not. Advertising is available on a fee-based basis, providing with the opportunity to place advertising elements on the pages of the Site.

Exchange service - a service provided by a third party to the User. It provides a mutual exchange between parties on agreed terms, with material goods, including money, digital assets, demand rights and other property. The service is provided by a third person who is not dependent on the Company, on terms determined by the Service's organizer and the Service's user. The Company is not an adviser or guarantor in respect of the person providing this service. The Company recommends Users to familiarize themselves in detail with the conditions for providing the Service, the reputation and other characteristics of the person providing the Service, as well as similar information about similar services of other persons. At the same time, the Company recommends the user to act with integrity and exercise due diligence in concluding, changing, executing and terminating deals with a third party. The company does not have the ability to monitor the serviceability of the service and is not liable for damages caused by its work.

Guarantor is a service provided by a third party (an individual) to the User’s account. It stores and secures transaction on the part of the Buyer in order to further transaction from the Buyer to the Seller when the Seller fulfills the obligations of the deal in full or to cancel the performance on the part of the Buyer in the event of a breach by the Seller on the Transaction, as well as control over the fact of fulfillment of the Seller's obligations under the transaction. The service is provided by a third person who is not dependent on the Company, on terms determined by the Service's organizer and the Service's user. The Company develops and offers standard terms of use to the User and the Guarantor, however, the User and the Guarantor shall finalize the terms of the Service provision. The Company is not an adviser to the person providing the service, but maintains the statistics of the service provided by the specified person and can provide it to the User. The Company is not a guarantor in respect of the person providing this service, but keeps a deposit transferred by the Guarantor to the Company. The deposit can be used to cover losses caused to the User by the service provider. The Company recommends Users to examine in detail the conditions of providing the Service, the reputation and other characteristics of the person providing the Service, as well as similar information about similar services of other persons. At the same time, the Company recommends that the user act in good faith and exercise due diligence in concluding, changing, executing and terminating transactions with a third party. The Company is not liable for losses caused by the Service Provider.

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